FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

Below are the most popular Frequently Asked Questions (FAQs) for Chimelong Spaceship Hotel, based on common queries travelers typically have about unique, themed luxury hotels like this one. These questions cover a range of topics including booking, amenities, location, and special features, reflecting what guests often want to know before planning their stay.

1. **Where is Chimelong Spaceship Hotel located?**
The hotel is located at Fuxiang Bay No. 329, Guangdong-Macao In-depth Cooperation Zone in Hengqin, Zhuhai City, Guangdong 519031, P.R. China, in the Xiangzhou District of Zhuhai, Guangdong. It is part of the Chimelong Tourist Resort, near Chimelong Ocean Kingdom.

2. **What is the theme of Chimelong Spaceship Hotel?**
The hotel features a futuristic, space-themed design, immersing guests in a cosmic experience with spaceship-inspired architecture, galaxy-themed rooms, and interactive elements that mimic a journey through outer space.

3. **How many rooms does the hotel have?**
Chimelong Spaceship Hotel offers 1,250 rooms and suites, catering to a variety of guest needs, from family accommodations to luxury suites.

4. **What are the check-in and check-out times?**
Standard check-in time is 3:00 PM, and check-out time is 12:00 PM (noon). Early check-in or late check-out may be available upon request, subject to availability and additional fees.

5. **Is Chimelong Spaceship Hotel close to Chimelong Ocean Kingdom?**
Yes, the hotel is located within the Chimelong Tourist Resort, just a short walk or shuttle ride from Chimelong Ocean Kingdom, one of Asia’s largest theme parks.

6. **What types of rooms are available at the hotel?**
The hotel offers a variety of room types, including standard rooms, family suites, and premium space-themed suites like the Space Suite, with options for king beds, twin beds, and additional amenities.

7. **Does the hotel offer free Wi-Fi?**
Yes, high-speed Wi-Fi is available throughout the hotel and is complimentary for all guests, though some reviews mention occasional connectivity issues in certain areas.

8. **Are there dining options at Chimelong Spaceship Hotel?**
Yes, the hotel features multiple on-site restaurants and dining venues offering a range of cuisines, including Chinese, Western, and international dishes, as well as themed dining experiences.

9. **Is parking available at the hotel?**
Yes, the hotel provides parking facilities for guests, with both self-parking and valet options available, though fees may apply depending on the package or duration of stay.

10. **Does the hotel have a swimming pool or fitness center?**
Yes, Chimelong Spaceship Hotel features a swimming pool, a state-of-the-art fitness center, and additional wellness facilities like a spa for guests to relax and rejuvenate.

11. **Is the hotel family-friendly?**
Absolutely, the hotel is designed with families in mind, offering kid-friendly amenities, spacious family rooms, themed activities, and easy access to nearby attractions like Chimelong Ocean Kingdom.

12. **What is the contact number for Chimelong Spaceship Hotel?**
You can reach the hotel directly at +86 0756 2998666 for reservations, inquiries, or assistance with your stay.

13. **Can I book tickets to Chimelong Ocean Kingdom through the hotel?**
Yes, the hotel often provides packages that include tickets to Chimelong Ocean Kingdom, and the concierge can assist with purchasing tickets or arranging transportation to the park.

14. **What are the hotel’s star rating and guest reviews like?**
Chimelong Spaceship Hotel is a 5-star property with an aggregate rating of 9.4/10 based on over 13,000 reviews across platforms like Trip.com, Booking.com, and Agoda.com, reflecting high guest satisfaction.

15. **Are there any special packages or promotions available?**

Check Availability

1 Room, 1 Adult, 0 Children
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